FAQs
Questions & Answers
Welcome to The Nightingale Club! We’re excited to provide you with information that will enhance your experience. If you have any additional questions, feel free to reach out to us on social media.
WHAT ROOMS ARE OPEN?
**Saturday:**
- Top Floor: Open
- Room 4
- Middle Floor: Open
Note: Room availability may vary based on special events or holidays.
IS THERE ANYTHING SPECIAL HAPPENING TODAY AT THE NIGHTINGALE CLUB?
Stay updated on all the exciting events, promotions, and happenings at The Nightingale Club by following our social media channels. Join us on Instagram, Facebook, and Twitter to be the first to know about themed parties, live performances, exclusive offers, and more.
WHY DO WE GET SEARCHED AT THE NIGHTINGALE CLUB?
Your safety is our priority. Searches are conducted to ensure a secure environment, preventing the entry of prohibited items. This helps maintain a welcoming atmosphere where everyone can enjoy their night worry-free.
WHAT FORMS OF ID DOES THE NIGHTINGALE CLUB ACCEPT?
For a smooth entry process, we accept the following valid and in-date forms of identification:
- Driving Licence
- Provisional Licence
- Passport
Ensure your ID is current and unexpired for hassle-free entry.
WHAT IS THE LAST ENTRY TIME AT THE NIGHTINGALE CLUB?
- Saturday: Last entry is at 2:30 am
These times are distinct from our closing times.
LOST AND FOUND AT THE NIGHTINGALE CLUB
If you've lost an item, email Markita@nightingale.co.uk for assistance. Lost items are securely kept for four weeks, so reach out promptly for the best chance of retrieval.
WHY DOES THE NIGHTINGALE CLUB HAVE GENDER-NEUTRAL TOILETS?
Our commitment to inclusivity and respect for diversity led to the implementation of gender-neutral toilets. This decision aligns with legal considerations, community standards, and our dedication to providing a positive and inclusive experience for all our guests.
Privacy Policy
Contact details
Name: Develop Excellence Ltd,
Address: Lockerbie, Pigtrot Lane, Tanworth in arden, B94 5BQ
E-mail: info@nightingaleclub.co.uk
Completed on: 10/2/2026
The type of personal information we collect
We currently collect and process the following information:
- First name
- Last name
- Email address
- Mobile number
- Interested ticket order amount
How we get the personal information and why we have it:
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- Manage ticketing for an event
- Customer service
- Dispute resolution
- Notifications of any changes to the events
- Undertake sale, campaign or demographic analysis
Develop Excellence Ltd are responsible for compliance with GDPR with regard to your Personal Data. Develop Excellence LTD may share your Personal Data without processing partners such as MailChimp/Text providers who are contracted to assist with booking of your tickets – known as SubProcessors. Develop Excellence Ltd is responsible under GDPR to ensure that any Sub-Processors we contract are fully compliant with GDPR law and will also act to ensure the safety and confidentiality of your Personal Data.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting: info@nightingaleclub.co.uk (b) We have a contractual obligation.
1. We have a legal obligation.
2. We have a vital interest.
3. We need it to perform a public task.
4. We have a legitimate interest.
Marketing Activities:
When inputting your personal data, you are opting in to be included in our mailing list. If you decide to opt in to these marketing lists, you agree that Event Organisers or named Third Party organisations can send you marketing information, until; such time that you indicate to them a preference not to receive further information.
How we store your personal information
Develop Excellence Ltd will keep your personal data for no longer than reasonably necessary. Your information is securely stored on MailChimp. We keep Email addresses and Mobile Numbers for 3 years. We will then dispose of your information by terminating the files.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us on one of the below if you wish to make a request:
Postal:Lockerbie, Pigtrot Lane, Tanworth in arden, B94 5BQ
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at: info@nightingaleclub.co.uk
If you are still unable to find answers to your questions , please feel free to contact us on any of the contact details listed above.
We hope this FAQ page enhances your Nightingale Club experience. See you on the dance floor bab!
If you are still unable to find answers to your questions , please feel free to contact us on any of the contact details listed abov
Questions & Answers
I'VE LOST SOMETHING IN THE CLUB; CAN YOU HELP?
For lost property please message our facebook page
WHERE IS THE NIGHTINGALE?
18 Kent Street, Birmingham,
B5 6RD, UK
I WANT TO COME TO AN UPCOMING EVENT. HOW CAN I GET TICKETS?
click here to purchase tickets to our events




